Contact
Contacting Addiction & Us
Looking for support for yourself or someone you love?
We can't offer individual advice, counselling or replies about personal situations, and these addresses aren't monitored around the clock. Our guided journeys and the trusted organisations in our directory are the quickest way to find help that fits your situation.
Messages are not monitored continuously. If you need urgent help, please don't email: call 999 if anyone is in danger, NHS 111 for urgent medical advice, or Samaritans free on 116 123, any time.
Partnerships, media and speaking
Corporate partnerships, employer wellbeing programmes, professional collaborations, sponsorship and funding, media and speaking requests.
Please include: Your name, organisation and what you'd like to discuss.
Callum.bmgt@gmail.comPlease use the subject line “Partnership or media enquiry”.
Privacy and data protection
Requests to access, correct or delete personal information, and any other privacy concern or data protection right.
Please include: What you're asking for and how we can confirm it's you. You don't need to explain why.
Callum.bmgt@gmail.comPlease use the subject line “Privacy request”.
Report unsafe or incorrect content
Potentially unsafe guidance, incorrect crisis or helpline details, harmful or misleading content, or a safeguarding concern about this website.
Please include: The page address and what's wrong. Please don't include details about yourself or anyone else.
Callum.bmgt@gmail.comPlease use the subject line “Content report”.
Technical and accessibility issues
Broken links, website errors, accessibility barriers and other technical faults.
Please include: The page address, your device and browser, and what happened.
Callum.bmgt@gmail.comPlease use the subject line “Website or accessibility issue”.
Reports about unsafe content are reviewed by the founder, Callum Butterworth. Messages are checked regularly but not continuously, so this is not an emergency service. When a report shows that information on the site may be wrong or unsafe, we'll hide or correct that content first and then review it.
We read every message, but we can't promise a reply to every one, and we don't reply about personal circumstances. Please send only the information we need.
Addiction & Us is independently operated by its founder, Callum Butterworth. It is not a registered charity or a limited company.