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Support

You deserve support too.

Family members and friends can benefit from their own support, whether or not their loved one is seeking treatment or in recovery. Getting support for yourself isn't giving up on them. It's making sure you're not carrying this alone.

Find someone to talk to

Established UK organisations offering support to families and friends. Addiction & Us does not run its own helpline or staffed service.

Full support directory

Al-Anon Family Groups UK & Eire

Details checked Oct 2026

Support groups for anyone whose life is, or has been, affected by someone else's drinking. Meetings are held in person and online, and there is a confidential helpline.

Who they help:
Families, Partners, Parents, Friends
Type of support:
Support groups, Helpline
Coverage:
UK and Republic of Ireland
Availability:
Helpline 10am to 10pm, every day of the year. The helpline cannot return calls, so please don't leave a message.

Families Anonymous

Details checked Oct 2026

Self-help groups for families and friends of people who use drugs or have related behavioural problems. Meetings run in person and online.

Who they help:
Families, Parents, Partners, Friends
Type of support:
Support groups, Helpline
Coverage:
UK-wide
Availability:
Helpline staffed daily, 1pm to 4pm and 6pm to 9pm

Adfam

Details checked Oct 2026

A national charity working to improve support for families affected by drugs, alcohol and gambling. Its website includes information for families and help finding local family support services.

Who they help:
Families, Parents, Partners
Type of support:
Information, Local services
Coverage:
UK-wide
Availability:
Online information. Adfam does not run a helpline.

FRANK

Details checked Oct 2026

Honest, confidential information and advice about drugs and alcohol, for people who use them and for anyone worried about someone else.

Who they help:
Anyone
Type of support:
Helpline, Text or chat, Information
Coverage:
England, Wales and Northern Ireland
Availability:
Phone 24 hours a day, 7 days a week

NHS addiction support

Details checked Oct 2026

NHS information about getting help for alcohol and drug problems, including how to find local services. A GP can also be a good first point of contact.

Who they help:
Anyone
Type of support:
Information, Local services
Coverage:
England (similar services exist in Scotland, Wales and Northern Ireland)
Availability:
Online information

Can't find what you need?

Addiction & Us can't respond to personal situations, but the organisations in our directory can. Many offer free, confidential helplines, groups and one-to-one support for families and friends.