Safeguarding
Our scope
Addiction & Us is an information and signposting website. We don't provide live support, counselling or crisis intervention, and our email addresses are not monitored for emergencies.
If someone is in danger
Call 999. If you're worried about a child, contact your local council's children's services or the NSPCC. Children and young people can contact Childline on 0800 1111.
If you're worried about an adult at risk
Contact the adult social care team at your local council. If they are in immediate danger, call 999.
Domestic abuse
If you're experiencing abuse, the National Domestic Abuse Helpline (0808 2000 247) is free and available 24 hours a day. Use the Quick exit button at the top of every page to leave this site quickly.
Reporting unsafe content
If you find guidance that seems unsafe, crisis details that are wrong, or content that is harmful or misleading, please use the reporting route on our contact page. Reports are reviewed by the founder, Callum Butterworth. Messages are checked regularly but not continuously. Content that may be unsafe is hidden or corrected first and reviewed afterwards. This is not an emergency service: if anyone is in danger, call 999.
How reports are handled
1. If a report says crisis or safety information is wrong, that content is hidden or corrected straight away, before anything else. 2. The source is checked against the organisation's official website. 3. If a message suggests a specific person is in immediate danger and there's enough information to act on, we contact emergency services (999). 4. Every report and decision is recorded. We can't provide support or follow-up about personal situations.
Quick exit and privacy
The Quick exit button takes you straight to BBC Weather. It can't erase your browser history, and it doesn't make browsing anonymous. Guided journey answers stay on your device and are cleared when you leave the page, but anyone using the device could still see that you visited. A private browsing window can help on shared devices.
Contact routes: privacy and data, report unsafe content, technical and accessibility.
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