Samaritans
Details checked Oct 2026Confidential emotional support for anyone who is struggling to cope, including people worried about someone else. You don't have to be suicidal to call.
You don't have to carry this on your own.
Sometimes what helps most is being heard by someone who won't judge. Addiction & Us doesn't run a helpline, but these trusted UK services do.
Shout
Details checked Oct 2026A free, confidential text support service for anyone in the UK who is struggling to cope.
Al-Anon Family Groups UK & Eire
Details checked Oct 2026Support groups for anyone whose life is, or has been, affected by someone else's drinking. Meetings are held in person and online, and there is a confidential helpline.
Families Anonymous
Details checked Oct 2026Self-help groups for families and friends of people who use drugs or have related behavioural problems. Meetings run in person and online.
Independent UK organisations. In immediate danger, call 999.
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Addiction & Us provides free information, practical guidance and trusted signposting for families and friends affected by addiction. We are not an emergency service or a substitute for professional medical, psychological or safeguarding support.